People operating model and HCM direction
A unified people operating model and Board-endorsed HCM direction for a diversified Australian group with approximately 1,600 employees.
- Operating model
- People services
- HCM
Case studies
Selected work
Examples of how I connect strategy, operating models, governance and technology to the way organisations actually work.
Technology operations and service governance
Connecting service ownership, accountabilities and management routines across internal technology teams and managed service providers in an organisation with 1,000+ employees.
- Technology operations
- Service governance
- ServiceNow
AI strategy and operating model assurance
Testing whether an AI strategy had the accountability, decision rights and work-management arrangements needed to guide practical delivery in an organisation with 1,000+ employees.
- AI strategy
- Governance
- Assurance
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